Operating Policies and Procedures:
In case of inclement weather; i.e. high winds, fog, blizzard etc. or lift operation complications, Lost Trail Powder Mountain will shut down the lift and/or close the hill for safety if needed. In doing so NO REFUNDS will be given.
During high traffic times such as special event days, weekends and all holiday periods we do not and cannot guarantee short lift lines, and will NOT REFUND tickets, rentals and/or lessons.
Items left unattended may be stolen or taken by mistake. Lost Trail Powder Mountain will not be responsible for any items stolen or damaged property. You may file a lost item report in the office or complaint with the police department in case of stole items.
Lost Trail Powder Mountain shall not provide customer information to any third parties other than for the purposes of processing of payment.
All and any refunds are subject to the discretion and approval of Lost Trail Powder Mountain.
Lost Trail Powder Mountain Unmanned Aerial Drone Policy
Out of safety concerns for our guests, employees, and resort property; Lost Trail Powder Mountain prohibits the operation or use of unmanned aerial systems of aerial drones by the general public, including recreational users and hobbyists.
This prohibition on drone use extends to any drones launched or operated from resort property, as well as drones launched from private property outside of the resort boundaries.
Any violation of this policy may involve suspension of your skiing or snowboarding privileges or the revocation of your season pass, as well as confiscation of any equipment. Violators will be liable for any damages, including but not limited to, physical or personal injuries, property damage as well as damages for violations of privacy, regulatory fines and legal fees.